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Do I need an appointment in order to try on dresses?
Appointments are preferred, but not required. You are welcome to walk in and we will accommodate a fitting for you if we currently have an open time. If we do not, we will gladly book you a personal appointment to come in and have the full two hours.
I want a dress by a designer you carry but don’t have it in the store. Am I able to order that dress through you?
Yes, we can order for you any dresses carried by our designers.
How long does it take for my gown to come in once it’s ordered?
Bridal gowns can take up to 18 weeks to receive. Bridesmaids’ gowns can take up to 12 weeks. Certain style may be available for earlier delivery (rush charges will apply). Shipping time vary by manufacturer and rush shipping charges may apply. You will be advised of these charges.
What if I change my mind after my dress is ordered?
You are purchasing special order merchandise and that order is not refundable and not cancelable even if the event is cancelled. Store credit will not be issued. All sales are final and exchanges will not be made. No exceptions.
Do you do in-store alterations?
We have a seamstress available on Friday’s only to consult with you on your alterations
How will I know when my dress has come in?
We will notify you via mail, email or telephone when your items arrive. Gowns and accessories will not be released until paid in full. If the gown
What forms payments do you accept?
We accept cash, personal checks, Visa, MasterCard and Discover
Can you ship my gown to me?
Yes, we will ship any gown for a flat rate of $95